Introduction
JamboWealth ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, and other contact details
- Financial Information: Investment preferences, financial goals, and risk tolerance
- Account Information: Username, password, and account settings
- Communication Data: Messages, feedback, and other communications with us
Automatically Collected Information
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, links clicked)
- Location data (general location based on IP address)
- Cookies and similar tracking technologies
How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide and maintain our investment services
- Communication: To respond to your inquiries and provide customer support
- Personalization: To tailor our services to your preferences and needs
- Security: To protect against fraud and ensure account security
- Compliance: To meet legal and regulatory requirements
- Improvement: To analyze usage patterns and improve our services
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our business
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for specific purposes
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
- Incident response procedures
Your Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing activities
- Withdrawal: Withdraw consent where processing is based on consent
International Transfers
Your information may be transferred to and processed in countries other than Kenya. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: